Tend is the relationship intelligence engine for small businesses. It remembers every conversation, drafts the follow-up you keep forgetting, and makes sure nothing falls through the cracks — without replacing your judgment.
Early access. No spam. Just updates when it's ready.
Every business — landscaping, consulting, HVAC, agencies, clinics — runs on the same rails: someone reaches out, someone needs to follow up, and somewhere between those two things, real money disappears.
The problem isn't that you don't care. It's that you're one person running a business, and there are only so many hours in a day.
Generic AI can draft an email. That's not the problem.
The problem is: Sarah also texted you last week. Her quote has been sitting for 5 days. And you don't have one system that knows all of that — so you can't act on all of it.
Service businesses. Agencies. Consultants. Anyone who knows that the deal doesn't happen until someone follows up — and that follow-up is the hardest thing to do consistently when you're also doing the actual work.
If you've ever thought:
Tend is for you.
No. CRMs want you to enter data. Tend reads your existing conversations and builds context from them. If you've never successfully kept a CRM up to date, you're going to get along with Tend much better.
That's up to you. Tend's autonomy is fully configurable. At one end, every draft sits in your queue — nothing goes out without your tap. At the other end, Tend handles routine replies on its own and only escalates when something exceeds its authorization level — a pricing question, a complaint, a decision that needs a human. Most owners land somewhere in between, and you can adjust it any time.
ChatGPT doesn't know your clients. It has no memory between sessions, no connection to your business systems, and no awareness that this is the third time this person has reached out. Tend knows all of that. The context is the product.
Email first, then WhatsApp, Telegram, and SMS. We're building this out in sequence — the goal is wherever your customers already reach you, Tend has you covered.
If your business depends on relationships and follow-up, yes. We're starting with service businesses (landscaping, HVAC, contractors) and expanding to professional services, agencies, and e-commerce.
We're pricing on outcomes, not seat count. The model: you pay per active relationship Tend manages for you. If it's not actively managing your relationships, you're not paying. Details will go to the waitlist first.
We're in early development. Join the waitlist to get access when the first version is ready — and to shape what gets built.
Tend is in development. We're taking early signups now — a small group of business owners who'll get first access and help shape the product.
No credit card. No commitment. Just first in line.